Contact Nos.: (055) 251-2669; (055) 251-2670; (055) 543-9259
Copyright© 2017 | Catbalogan Water District
JMK IT Solutions
In cooperation with
CATBALOGAN WATER DISTRICT
The official website of
Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
Attending Request for Maintenance
Who may avail?
- All registered concessionaires
Fees
- Transfer of Tapping Fee - Php 1,600.00
- Labor - Replacement of Ball Valve - Php 120.00
- Labor - Replacement of Water Meter - Php 120.00
- Pull-out, Installation and Calibration
of Water Meter - Php 50.00
- Water Meter - Php 1,500.00
- Concrete Cutting - Php 100.00/meter
Availability of Service
- Monday to Friday - 8:00am to 5:00pm
Location
- CWD Office Front Desk - Commercial Division
For Inquiries of Request status
- Commercial Division
- Call (055) 251-2669
STEPS
|
CONCESSIONAIRE
|
OFFICE STAFF
|
DURATION (Waiting Time)
|
PERSON-IN-CHARGE
|
1
|
Report Request Details
|
Assess request & Prepare Job Order for maintenance (if no need of survey & investigation)
|
20 mins
|
|
2
|
If request needs survey & investigation, Prepare Job Order for Investigation & Survey
|
30 mins
|
Odette Tesoro
Constancia Panela
|
|
3
|
Wait for Investigation
|
Investigation & approval
|
1 day
|
Jerome Maglente
Richard Espina
Julia P. Lobriño
|
4
|
Wait for Survey Estimates
|
Survey Estimates & computation of billing
|
2 days
|
Macario Gabunar
Engr. Herminia Tuazon
Engr. Miguel Macaspag
|
5
|
Payment of Maintenance Fee
|
Receive Payment, issue O.R.
|
20 mins
|
Cashier
|
6
|
Preparation of Requisition & Issuance Slip, Gate Pass
|
2 hours
|
Jesus Nachura
|
|
7
|
Assign plumber & schedule Installation
|
10 mins
|
Engr. Miguel Macaspag
Engr. Herminia Tuazon
Macario Gabunar
|
|
8
|
Approval of Requisition & Issuance Slip, Gate Pass
|
1 hour
|
Engr. Herminia Tuazon
Eusebia Christina Yboa
Engr. Miguel Macaspag
Engr. Ralph S. Uy
|
|
9
|
Issuance of Materials & tools needed
|
30 mins
|
Pacita B. Macaspag
Suzette T. Cabuñag
|
|
10
|
Prepare Job order for maintenance
|
15 mins
|
Customer Assistant (Frontdesk Clerk)
|
|
11
|
Maintenance work
|
15 mins
|
Installation Team
|
|
Total Duration (Waiting Time):
|
2 days 5 hrs and 20 mins. (w/investigation-survey)
4 hrs and 50 mins. (w/out investigation-survey)
|
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